Terms & Conditions
1. What You’re Paying For
LumiWebs offers custom-built websites created by real human designers using Framer.
Your one-time payment of €390 includes:
• A custom-designed homepage (and additional pages as agreed)
• Mobile optimization
• Contact form integration
• Custom branding (colors, fonts, etc.)
• Up to unlimited revisions before launch
• A live launch with a simple support guide
Note: The Framer watermark can be removed with a personal Framer account for €5/month. This is optional and paid directly to Framer, not LumiWebs.
2. Payment & Process
• Full payment is required before your project begins.
• Once payment is received, we’ll match you with one of our vetted designers.
• The website will be delivered in 3–5 business days.
• Revisions can be requested before launch. After launch, changes require a support package (see below).
3. Ongoing Support (Optional)
Need help after launch?
We offer an optional Support Package for €25/month, which includes:
• Unlimited minor edits (e.g., text changes, image swaps)
• Ongoing help from your assigned designer
• Peace of mind knowing your site stays fresh and up to date
This is billed separately after launch and can be cancelled anytime.
4. Refund Policy
Due to the digital and custom nature of our services, we do not offer refunds once work has begun. If you’re unhappy with the result before launch, we’ll work with you on revisions until you’re satisfied.
5. Ownership & Access
• Once your site is launched, it is fully yours.
• You’ll receive a published link, and (if requested) access to manage the Framer site via your own account.
• If you do not set up a Framer account, your site will remain hosted via LumiWebs.
6. Prohibited Use
We do not accept projects from:
• Businesses that sell or promote alcohol, tobacco, gambling, adult content, or pork-based products.
• Companies that conflict with our halal ethical values.
LumiWebs reserves the right to decline any project request that does not align with our brand standards.
7. Communication & Responsibility
All communication will be handled professionally via chat.
Clients are expected to provide:
• Clear input about their brand, goals, and preferences
• Timely feedback during the design process
LumiWebs is not responsible for delays caused by lack of client response or unclear feedback.
8. Legal
All content, images, and logos you provide must be your own or properly licensed. LumiWebs is not responsible for copyright violations related to client-submitted content.
By placing an order with LumiWebs, you confirm that you have read and agree to these terms.