Privacy Policy

1. Information We Collect

When you interact with LumiWebs, we may collect the following:

• Personal Information: Your name, email address, business name, and location

• Project Details: Information you provide about your website needs (e.g. branding preferences, text, images)

• Payment Information: Handled securely through third-party payment providers. We do not store your card or bank details.

• Website Usage Data: We may collect general analytics (e.g. number of visitors) to improve our website’s performance.

2. How We Use Your Information

We use your information to:

• Deliver your website and related services

• Communicate with you about your order

• Provide customer support

• Improve our platform and design process

• Send important updates (e.g. delivery notices, new support offers)

We do not sell or share your personal information with third parties for marketing purposes.

3. Cookies

Our website may use cookies to improve user experience and track anonymous site analytics. You can choose to disable cookies in your browser settings.

4. Data Storage & Security

All data is stored securely and only accessed by authorized LumiWebs team members.

We use modern security tools and encrypted services (such as Framer and our payment processor) to keep your data safe.

5. Your Rights

You have the right to:

• Request access to the data we hold about you

• Ask for your data to be corrected or deleted

• Withdraw your consent to future communication

To exercise any of these rights, contact us at lumiwebs@gmail.com .

6. Third-Party Tools

LumiWebs may use trusted third-party tools to deliver services (e.g. Framer for web building, Stripe or PayPal for payments). These platforms have their own privacy policies and security measures in place.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website, and the date will be noted at the top of the page.

If you have any questions about this policy, feel free to reach out at lumiwebs@gmail.com .